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Welcome to the CDX Technologies February
How to Deactivate CDXZipStream Installations
We often get requests to remove computers from a
user's activation list. Our license allows you to install CDXZipStream
on one main and one backup computer per user. Once both activations
are used up you will be unable to register new computers.
We ask that you first try to deactivate existing
installations using the CDXZipStream software itself. The latest
version of our software allows this, at this direct download link:
In Excel, select the CDXZipStream menu and press
"Account". Then press the Register/Upgrade button and click
on "Deactivate This Computer".
You will then be prompted for a username and password.
Enter the same credentials as used for the website and press
"Deactivate". You will receive a confirmation message
indicating success or failure.
There are no limits on how many times you can do this
but remember you are still bound by the CDXZipStream license terms.
We do realize that there are situations where no one
has physical access to an old machine. You can send us an email
stating the name of the computer and that you certify that this
installation is no longer in service. If you have an
active Data Maintenance subscription we will reset the computers for
you manually. We will only do this once for each maintenance
period. A subscription can be purchased from the
"CDXZipStream" menu of your online account at CDXTech.com.
Please note that with an active maintenance subscription you will
also be able to download the latest data updates.
Canadian and U.S. data feeds of CDXZipStream were
updated as of February 25. If you would like to update your
database to reflect these changes, select the
"Account" option on the CDXZipStream commandbar and click
on "Check for Available Database Updates". You can
then update each database as required.
CDXZipStream updates are a part of the one-year
software maintenance subscription included with your purchase.
If you would like to extend your subscription, please sign in to
the CDX Technologies website and from the account area for
CDXZipStream, select "Buy Data Update". The maintenance
agreement also includes access to the latest version of CDXZipStream.
If you are using our discontinued "Classic" version you can
upgrade to the current software by purchasing this subscription at a
fraction of the list price.
As always, we hope you find the information here
helpful for you and your organization. You can contact us
with your feedback and suggestions by replying to this email.
The Team at CDX Technologies
to Deactivate CDXZipStream Installations