The authorized credit card used for registration will automatically be charged fees for one months service on the day you sign up or if evaluating a demo when you activate your account. Fees are automatically billed on a monthly recurring basis unless we receive your cancellation. Future monthly billings will occur on the day of the month the Service was initially charged or shortly thereafter. Fees will be assessed based on the subscription plan selected by the Subscriber.

Cancellation for subscription based accounts may be made at any time by via e-mail after the second month of service. The email must come from the Account Administrator e-mail account and be addressed to Prorated refunds of purchased services are not available in any circumstance. No refund of one time purchase fees is available. Cancellation will take effect, for billing purposes, as of the day of the month your next recurring payment would have been made. CDX Technologies shall have no obligation to maintain any data stored in your account or to forward any data to you or any third party.


If you have any problems CDXZipStream comes with a 30 day guarantee. Prior approval is required to obtain a refund by contacting us at 973-895-5542 or by emailing Before a refund is granted, you must allow us to try and help solve any problem you have. You must also deactivate your licenses, and uninstall CDXZipStream from your computer before we issue the refund. Approved refund requests will be processed within 10 days.

Have a question or concern?
1-877-CDX-TEC1 (239-8321)